FAQ

Frequently asked questions

Where do we ship from ?


We ship from the state of origin in Eastern Europe and only original Grindex products.




What are the payment options ?


-Wire bank transfer payments (Best option for Europian Union customers. Wire bank transfers directly to our IBAN) -WesternUnion payments (Best option for customers outside Europian Union. You have to order atleast 3 boxes of Mildronate) -MoneyGram payments (Best option for customers outside Europian Union. You have to order atleast 3 boxes of Mildronate) -Cryptocurrency (Best option for customers outside Europian Union) Please, feel free to offer other payment methods you prefer. We do not accept PayPal.




What are the estimated delivery times ?


Delivery to Europian Union countries 3-7days Delivery to USA 7-14 days




How do we deliver ?


We use EMS (Express Mail Service) with the trucking number. It's free of cost for all orders. Your order is wrapped in polyethylene and shipped in the carton box instructions of use is included.




What about customs ?


Since 2016 we never have had any issues with the customs. If your order gets lost we guarantee one time reship or full money refund.




Should i worry to order Mildronate ? Is it legal ?


You do not have to worry about ordering Mildronate (Meldonium). Substance by itslef is not iillegal (or “scheduled”) in America, nor Europian Union. It's totally legal to obtain and use it. Since 1 January 2016, it has been on the World Anti-Doping Agency (WADA) list of substances banned from use by athletes.That means if you are proffesional athlete probably you will fail in the tests.